Customer Service Representative-keysborough in Customer Service & Call Centre Jobs

Our client is a leading automotive manufacturer; that designs, manufacturers and supplies high quality products and services to its customers in the automotive and associated industries. Currently they are seeking a professional, energetic and hardworking individual to join their vibrant team.

The successful candidate will have exceptional communication skills, be clear and concise in their ability to pass information on to a board range of stakeholders including consumers, retailers, dealers, suppliers and internal staff.

Responsibilities will include-
• Inbound telephone, email & fax request from customers
• Receive customer complaints and claims on warranties
• Investigate stock errors and credits
• Clearly and articulately explain technical procedures over the phone 
• Accurate data entry
The successful applicant will possess:
• Experience in Customer Service
• Well developed problem solving and analytical skills
• Prior experience working with a specialist product
• Experience in automotive manufacturing industry or knowledge of roof racks and/or tow bars would be an advantage
• Possess intermediate computer skills

• Familiarity with MRP/ERP systems would be an advantage
Ideally you will have a keen interest in the automotive industry or have worked in a similar position previously, excellent verbal and written communication skills with an ability to build relationships and deliver first class customer service to valued customers.

If this sounds like you APPLY Now !!